Okay, so I emailed Downy.

Here is the email I sent them. My confirmation number is: 061127-001643. I'm eagerly awaiting an answer...


Hi! I'm wondering something. I've always been under the impression that, when using detergent and softener both, you're supposed to use that ball widget so that the softener gets out during the final rinse cycle, BUT...

Now that, for example, Tide, is sold with the Downy mixed in, do I now not need to use the ball? I mean, not that I haven't been doing it already (shhh), but since the manufacturer (i.e. you) has now decided that the softener can be mixed with the laundry detergent and get decent results, am I off the rinse cycle hook?

You know, just wondering where I stand.

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